Gaurav Agnihotri in

Gaurav Agnihotri

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Domain Lead Service Management, Philips Integration Organization at Philips
📍 Bengaluru, Karnataka, India

Gaurav Agnihotri is a Domain Lead at Philips with deep expertise in Knowledge Management, Service Management, and Business Development. He has a proven track record of designing and implementing KM frameworks and managing service delivery. Colleagues describe him as dedicated, organized, and a quick learner who creates a cheerful work environment.

Personally, Gaurav shows an appreciation for creativity, sensory experiences, and cultural richness. He values open communication and collaboration, believing they are fundamental pillars of a positive atmosphere. He has shared thoughts on Indias diverse culture and the power of small details to evoke emotion and memory.

He once shared a story about how a simple fragrance at a bus stop unexpectedly reminded him of a festival.

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Experience
20 Years
Current Role
Domain Lead Service Management, Philips Integration Organization
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gaurav cares about

Knowledge Management
A core specialty throughout his career, with experience in designing KM strategy, implementing frameworks, and managing intellectual property at Philips and ITC Infotech.
Service Delivery
His career progression shows a strong focus on service management, professional services, and managing service-level agreements (SLAs) in various leadership roles.
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Career

Work history

1-2023
Domain Lead Service Management, Philips Integration Organization
Philips
5-2021 - 12-2022
General Manager, New Service Development
Philips
10-2019 - 4-2021
General Manager Data Services
Philips
7-2017 - 10-2019
Service Delivery Manager SIAM, Knowledge Management Leader
ITC Infotech
12-2015 - 7-2017
Knowledge Management, Social Media Lead and Multiple Supplier Integration
Philips
In the press

Media appearances

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Education
2001
Master's degree
St Joseph's Institute of Management
2002 - 2006
MSC
St Joseph College, Bangalore
2002 - 2005
BCA
St Joseph College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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