Gemma Toolan in

Gemma Toolan

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Head of Customer Insight at Stagecoach Group Limited
📍 Guildtown, Scotland, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
18 Years
Current Role
Head of Customer Insight
Job Level
Mid-senior
Location
Guildtown, Scotland, United Kingdom
Personality Overview

How Gemma shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gemma cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2025
Head of Customer Insight
Stagecoach Group Limited
5-2022 - 8-2025
Head of Customer Strategy
Stagecoach Group Limited
12-2016 - 5-2022
Customer Experience Manager
Stagecoach Group Limited
9-2013 - 12-2016
Social Media Manager
Stagecoach Group Limited
9-2011 - 9-2013
Social Media Assistant
Stagecoach Group Limited
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2013
Diploma in Digital Marketing (PG Dip DigM)
The Institute of Direct and Digital Marketing
2003 - 2005
Education details unavailable
Retford Oaks High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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