Gerald D Garvin in

Gerald D Garvin

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Major Incident Manager@ Ascension Healthcare at Tech Mahindra
📍 United States

Gerald is a Crisis Strategist at his firm, The TTIG Group, with over two decades of experience safeguarding Fortune 500s through high-impact IT incident management. He has led over 6,000 major incidents and holds a Masters degree in Cybersecurity Technology. People who have worked with him describe him as professional, knowledgeable, and calm under pressure.

Outside of his corporate work, Gerald is passionate about mentoring and guiding the next generation of IT professionals. He has participated in community STEM discussions, and a recommendation highlights him as a "gifted teacher and voice of inspiration" for young people seeking career guidance.

In 2015, Gerald was featured in Ebony magazine as one of "Atlantas Most Eligible Bachelors."

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Experience
5 Years
Current Role
Major Incident Manager@ Ascension Healthcare
Job Level
Middle
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gerald cares about

IT Crisis Management
As a Crisis Strategist, he specializes in IT incident response, root cause analysis, and developing crisis readiness audits and tabletop exercises for major corporations.
Cloud Resilience
He actively posts about preparing for inevitable cloud outages on platforms like AWS and Azure, promoting a proactive framework he terms "Engineered Resilience."
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Career

Work history

4-2026
Major Incident Manager@ Ascension Healthcare
Tech Mahindra
11-2024 - 6-2025
Lead Crisis Management Engineer (via Syniverse)
Syniverse
5-2023 - 12-2023
AVP -Principal Service Management Specialist
Citizens
1-2020 - 1-2022
Associate
Booz Allen Hamilton
5-2018
Executive Consultant & Advisor | The TTIG Group, Atlanta, GA
THE TTIG GROUP
In the press

Media appearances

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Education
2018 - 2019
Master of Cybersecurity Technology
University of Maryland Global Campus
2010 - 2013
Master of Business Administration
Strayer University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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Chase
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