Gerbson Santos
Login to view DISC.Gerbson is an award-winning Customer Experience Manager with over 10 years of leadership in the financial and services sectors. An MBA graduate from Pontifícia Universidade Católica do Rio Grande do Sul, he specializes in data-driven CX transformation, operational improvement, and agile methodologies at companies like Crefisa and Bradesco Seguros.
He is deeply passionate about professional development and the transformative power of continuous learning. Gerbson frequently shares career milestones and insights, viewing knowledge as the essential force for personal and professional growth. He is driven by a commitment to constant self-improvement in his field.
He is currently pursuing a global certification to become an Advanced Proficiency "Scientist in Customer Experience. "
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