Gerry Kinnard in

Gerry Kinnard

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Independent Operations & Project Lead at Independent / Private Client
📍 Asheville, North Carolina, United States

Gerry is a product leader specializing in scaling service-driven, operationally complex businesses in sectors like aviation, healthcare, and insurance. He excels in taking strategy to execution, with a focus on AI-assisted initiatives to boost efficiency. Described by colleagues as a strategic, collaborative, and empathetic leader, he holds a B. A. from Concordia University-Wisconsin.

Recently relocated to the mountains near Asheville, North Carolina, Gerry is an avid off-road cyclist. He was formerly the president of the Florida Off-Road Cycling Enthusiasts (FORCE), a group that maintains local bike trails, and has participated in endurance cycling events. He also enjoys hands-on projects, like managing a recent home reconstruction.

Unique fact: He once undertook a multi-day, self-supported bike ride across Florida, from the Atlantic Ocean to the Gulf of Mexico.

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Experience
27 Years
Current Role
Independent Operations & Project Lead
Job Level
Senior
Location
Asheville, North Carolina, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Gerry cares about

AI-Driven Efficiency
Directed an AI/LLM proof of concept at Vista that significantly cut booking times and reduced staff errors. He also explores emerging AI development tools like v0. dev.
Product-Led Operations
Specializes in building and scaling operationally complex businesses, demonstrated by launching and growing a mail-order pharmacy from \$0 to a \$7M annual run rate in six months.
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Career

Work history

8-2025
Independent Operations & Project Lead
Independent / Private Client
6-2019 - 8-2025
Senior Director, Product
Vista
9-2013 - 6-2019
Lead Product Manager, VP Customer Service
KARE PHARMACY DEERFIELD BEACH
3-2009 - 9-2013
Vice President of Product Development
ModernAd Media
7-2007 - 3-2009
Vice President Customer Service
Health Benefits Direct
In the press

Media appearances

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Education
B.A.
Concordia University-Wisconsin
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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