Gianfranco Cuzziol
Login to view DISC.Gianfranco Cuzziol is a CRM and personalization expert with over 25 years of experience shaping customer strategy for iconic brands like Dr. Martens, Aesop, and Avon. An author and international speaker, colleagues describe him as a passionate and energetic innovator who challenges traditional marketing approaches.
He is the author of “In Pursuit of the Trivial, ” a book that blends professional insights with personal anecdotes, humor, and even his nonna’s lasagne recipe. This reflects his philosophy of bringing a human touch and storytelling to the world of data and customer engagement.
Unique fact: He holds a degree in Astrophysics, a surprising background for someone who jokes that engaging with customers “need not be rocket science. ”
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