Gokul Gopalakrishnan in

Gokul Gopalakrishnan

Supporter · DISC type s
Senior Vice President & Business Head, Americas & Europe at Uniphore
📍 Chennai, Tamil Nadu, India

Gokul is a techno-business executive with 20 years of global experience in customer experience and voice technology, specializing in banking, telecom, and healthcare. As SVP & Business Head at Uniphore, he has a strong track record in P&L management across North America, Asia, and Europe and holds a Masters from the University of South Florida.

He previously held P&L responsibility across North America, Asia, and Europe for a $100 million company focused on digital customer experience solutions.

Read the full overview →
Experience
23 Years
Current Role
Senior Vice President & Business Head, Americas & Europe
Job Level
Leadership
Location
Chennai, Tamil Nadu, India
Personality Overview

How Gokul shows up

Procedural
Slow To Decisions
Risk-averse

They maintain good relationships with everyone, internally and externally. They are unlikely to become strong champions as they don't prefer pushing other people. They prefer to follow rules and procedures.

Priorities

Topics Gokul cares about

Digital CX Solutions
His 20-year career is focused on delivering omni-channel digital customer experience solutions for key industries like banking, financial services, telecom, and healthcare.
Conversational AI
He is passionate about the future of AI agents and has expertise in bringing conversational AI and automation solutions to enterprise customers across global markets.
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Career

Work history

8-2023
Senior Vice President & Business Head, Americas & Europe
Uniphore
5-2022
Senior Vice President - APAC/Middle East
Uniphore
4-2020 - 5-2022
Head, Asia Business
Uniphore
9-2019 - 3-2020
Vice President, SAARC/Middle East
Uniphore
7-2018 - 8-2019
Chief Business Officer - Enterprise Business, Americas
Servion Global Solutions
In the press

Media appearances

Uniphore & Interaction Insight Expand Global Cloud Services. Featured in Uniphore Press Release
See now
VIS Global and Uniphore form strategic partnership. Featured in CFOtech Asia
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Education
1999 - 2001
Masters
University of South Florida
1995 - 1999
Bachelor's degree
University of Madras
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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