Gokulan Gopalakrishnan in

Gokulan Gopalakrishnan

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Manager at Genpact
📍 Federal Territory of Kuala Lumpur, Malaysia

Gokulan is an experienced insurance industry leader, currently a Manager at Genpact, with expertise in operations management and business process improvement. People who have worked with him describe him as dedicated, reliable, and a forward-thinking leader. He holds a Bachelors in English and multiple insurance certifications.

He is passionate about coaching, continuous learning, and believes that knowledge should be shared freely. Gokulan champions proactive planning and is interested in applying Agile principles to improve work management. His professional interests also extend to the logistics and telecommunications sectors.

Unique fact: He has designed and delivered training on a wide range of complex global insurance products, including Energy, Marine, and Casualty.

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Experience
19 Years
Current Role
Manager
Job Level
Middle
Location
Federal Territory of Kuala Lumpur, Malaysia
Personality Overview

How Gokulan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gokulan cares about

Process Improvement
A core skill demonstrated by leading the migration of claims functions and improving business processes throughout his career in the insurance industry.
Learning & Development
With four years in L&D at AIG and personal posts about knowledge sharing, he is passionate about training, coaching, and mentorship.
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Career

Work history

10-2022
Manager
Genpact
9-2021 - 10-2022
Shared Services Lead
MS Amlin
9-2018 - 9-2021
Team Manager
AIG
1-2015 - 8-2018
Trainer
AIG
1-2013 - 12-2014
Accident & Health Claims Adjuster
AIG
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2016
Bachelor's degree
Open University Malaysia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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