Grace Lien

Critic
DISC Type : C

Global Practice Communications at Kyndryl

San Francisco, California, United States

Overview

Grace Lien is a communications professional at Kyndryl, specializing in the mobile, telco, and fintech sectors. Drawing on her extensive experience at firms like Ericsson, she excels in PR, marketing, and branding across international environments. People who have worked with her describe her as smart, proactive, and quick to learn.

Having lived and worked in North America, Europe, and Asia, Grace is a multilingual professional fluent in both English and Mandarin Chinese. Her background includes a degree in Media Studies from the University of Illinois Urbana-Champaign, which has supported her career in global communications and marketing.

Grace has a unique background that combines high-tech corporate communications with a deep understanding of cross-cultural dynamics.

Personality Overview

Precise

Negotiator

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Emerging Technology
Her posts show a keen interest in the future of AR/VR, IoT, AI, and data privacy, often promoting discussions on these topics with industry leaders.
Corporate Storytelling
As a communications leader in the tech and telecom industries for companies like Kyndryl and Ericsson, she focuses on shaping corporate narratives.
Cross-cultural Communication
[Predicted] Based on her multilingual skills and experience working across North America, Europe, and Asia, she likely values effective communication in diverse cultural contexts.

Media Appearances

Grace has no verified media appearances

Work History

8-2022
Global Practice Communications at Kyndryl
2018
Senior Communications Manager at Ericsson
2016 - 2018
Communications Manager at Ericsson
2014 - 2016
Communications Specialist at Ericsson
2012 - 2013
Marketing Associate at LendingTree

Education

2007 - 2011
Media Studies from University of Illinois Urbana-Champaign
2001 - 2007
Education details unavailable from Hong Kong International School

More Information

Social Presence :

Prographics :

Exp : 14 Location : San Francisco, California, United States Job Level : Middle Designation : Global Practice Communications at Kyndryl
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Insights For Selling To Grace

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Be formal and objective, they will appreciate it more
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grace is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Grace

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Grace move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Grace take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Grace

Personality Compatibility


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