Grace Russo in

Grace Russo

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Head of Employee Technology at AGL
📍 Greater Melbourne Area, Australia

Grace Russo is the Head of Employee Technology at AGL, where she focuses on enhancing workforce productivity through technology. With a background in business from Victoria University, she leads functions like end-user computing, O365, and IT Service Management, recently championing the adoption of AI tools like Microsoft Copilot.

Outside of her technology leadership role, Grace is a proud parent who supports her daughters creative and charitable endeavors. She recently shared a short film her daughter worked on to support the work of Save the Children, helping to raise awareness and compassion for children in need worldwide.

AGL was one of the first companies in Australia to join the Microsoft 365 Copilot Early Access Program under her leadership.

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Experience
29 Years
Current Role
Head of Employee Technology
Job Level
Mid-senior
Location
Greater Melbourne Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Grace cares about

AI for Productivity
Is a vocal advocate for using tools like Microsoft 365 Copilot to help employees be more efficient, productive, and focused on high-value tasks.
ServiceNow Platform
Recently led a major ServiceNow implementation at AGL and is actively hiring senior talent to enhance the platform's maturity and roadmap.
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Career

Work history

11-2022
Head of Employee Technology
AGL
9-2020 - 1-2023
Workplace Technology Manager
AGL
5-2018 - 9-2020
Collaboration Services Delivery Manager
AGL
1-2016 - 5-2018
Service Delivery Manager - EUC Communications and Messaging
Australia Post
7-2015 - 1-2017
EUC Program Transition Lead
Australia Post
In the press

Media appearances

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Education
Education details unavailable
Catholic Regional College, North Keilor
Bachelor of Business
Victoria University Of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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