Gretchen Jakway in

Gretchen Jakway

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Client Enterprise Architect at Kyndryl
📍 Wilmington, North Carolina, United States

Gretchen Jakway is a strategic executive leader with over two decades of experience in IT service delivery and customer experience, currently serving as a Client Enterprise Architect at Kyndryl. A former nurse with degrees from Franklin Pierce University and St Joseph School of Nursing, she blends operational rigor with emotional intelligence to drive transformation in healthcare IT.

There is no publicly available information about Gretchens personal life, interests, or hobbies outside of her extensive professional career in technology and healthcare.

Her unique background as a registered nurse gives her a distinct, patient-centered perspective on technology implementation and client journey mapping within the healthcare sector.

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Experience
27 Years
Current Role
Client Enterprise Architect
Job Level
Senior
Location
Wilmington, North Carolina, United States
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Gretchen cares about

AI in Business
Her recent focus involves using Agentic AI for data analysis and strategy generation. She frequently posts about Kyndryl's advancements and reports on AI's role in business.
Healthcare Transformation
With a background as a nurse and a CAHIMS certification, she has authored publications on driving meaningful change and managing technology in healthcare environments.
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Career

Work history

5-2024
Client Enterprise Architect
Kyndryl
7-2022 - 6-2025
Director Delivery Partner Executive - Clinical Experience Leader - Healthcare IT
Kyndryl
1-2022 - 6-2025
Associate Partner - Healthcare
Kyndryl
9-2021 - 6-2025
Business Development Partner, Healthcare
Kyndryl
1-2018 - 9-2021
Global Business Devleopment Manger Services
Avnet
In the press

Media appearances

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Education
2001 - 2006
Bachelor of Science (BS)
Franklin Pierce University
1998 - 2000
Nursing
St Joseph School of Nursing
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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