Héctor Rojas in

Héctor Rojas

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Gerente de Operaciones y Sistemas at Falabella Financiero
📍 Chile

Héctor Rojas is the CIO & COO of Banco Falabella Chile, leveraging his background as an Industrial Civil Engineer to lead transformational projects. He is focused on developing digital ecosystems and integrating data analytics to enhance customer experiences. Colleagues describe him as a competent leader who excels at managing both technical and business objectives.

He is passionate about building high-performance teams grounded in trust and making work a passion for his employees.

His core professional mission is to simplify the lives of customers through technology and innovation.

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Experience
18 Years
Current Role
Gerente de Operaciones y Sistemas
Location
Chile
Personality Overview

How Héctor shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Héctor cares about

Digital Ecosystems
He is leading the creation of an integrated digital ecosystem at Banco Falabella to unify services and improve the customer journey.
Customer Loyalty
Has extensive experience in customer intelligence and loyalty platforms from his past roles at Falabella Financiero and LAN Airlines, focusing on customer data integration.
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Career

Work history

5-2022
Gerente de Operaciones y Sistemas
Falabella Financiero
3-2021
Gerente Corporativo Arquitectura
Falabella Financiero
4-2019 - 5-2022
CIO Loyalty
Falabella Financiero
11-2012 - 3-2019
IT Senior Manager Customer Intelligence & Loyalty
LAN Airlines
4-2010 - 10-2012
Customer Intelligence Manager
LAN Airlines
In the press

Media appearances

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Education
1998 - 2004
Education details unavailable
Universidad Diego Portales
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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