Héctor Rojas

Inquirer
DISC Type : cd

Gerente de Operaciones y Sistemas at Falabella Financiero

Chile

Overview

Héctor Rojas is the CIO & COO of Banco Falabella Chile, leveraging his background as an Industrial Civil Engineer to lead transformational projects. He is focused on developing digital ecosystems and integrating data analytics to enhance customer experiences. Colleagues describe him as a competent leader who excels at managing both technical and business objectives.

He is passionate about building high-performance teams grounded in trust and making work a passion for his employees.

His core professional mission is to simplify the lives of customers through technology and innovation.

Personality Overview

ROI Conscious

Judgemental

Demanding

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Digital Ecosystems
He is leading the creation of an integrated digital ecosystem at Banco Falabella to unify services and improve the customer journey.
Customer Loyalty
Has extensive experience in customer intelligence and loyalty platforms from his past roles at Falabella Financiero and LAN Airlines, focusing on customer data integration.
High-Performance Teams
Emphasizes the importance of building teams based on trust and passion to achieve objectives, a core part of his leadership philosophy.

Media Appearances

Héctor has no verified media appearances

Work History

5-2022
Gerente de Operaciones y Sistemas at Falabella Financiero
3-2021
Gerente Corporativo Arquitectura at Falabella Financiero
4-2019 - 5-2022
CIO Loyalty at Falabella Financiero
11-2012 - 3-2019
IT Senior Manager Customer Intelligence & Loyalty at LAN Airlines
4-2010 - 10-2012
Customer Intelligence Manager at LAN Airlines

Education

1998 - 2004
Education details unavailable from Universidad Diego Portales

More Information

Social Presence :

Prographics :

Exp : 18 Location : Chile Job Level : N/A Designation : Gerente de Operaciones y Sistemas at Falabella Financiero
URL has been copied!

Insights For Selling To Héctor

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Héctor is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Héctor

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Héctor move?

  • Their decision making speed is somewhere in the middle.
  • Can Héctor take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Héctor

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.