Harry Caldwell is a recently retired senior technology leader, formerly the GVP of Customer Excellence for the Americas at ServiceNow and SVP/GM of Customer Experience at Cisco. He specializes in developing high-performing teams, building strategic relationships, and driving revenue. He holds a Microsoft Certified Systems Engineer certification.
Outside of his executive career, Harry is a strong advocate for what he calls "life-work" balance. He values being present with his family and prioritizes making memories over constant professional focus, a lesson learned from a pivotal family trip to Disneyland years ago.
He once realized during a Disneyland trip with his kids that he was too focused on work, which prompted a shift in his mindset to prioritize life and family.
Read the full overview →They will fight for you if they come to believe in you. A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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