Heather Bruce is an experienced manager in technical project management at Fiserv, with a strong background in business analysis and process improvement. She focuses on enhancing client satisfaction and impacting the bottom line through creative solutions. Her education includes studies in Business Administration and Computer Science at Iowa Western Community College.
Heather developed and implemented a new requirements elicitation process while managing a team of 15 business analysts at First Data.
Read the full overview →
Experience
21 Years
Current Role
Manager Technical Project Management
Location
Omaha Metropolitan Area, United States
Personality Overview
How Heather shows up
Imaginative
Relationship Oriented
Enthusiastic
They are not always early adopters but can be pursuaded by leveraging strong relationships. They are really good at seeing what the long-term impacts of their decisions could be. They are friendly, approachable and love to make new connections.
Priorities
Topics Heather cares about
Process Improvement
Her profile highlights a "relentless focus on continuous improvement" and experience in business process design and analysis across multiple roles.
Client Satisfaction
Improving client satisfaction is a stated core objective in her professional summary, backed by experience in client and portfolio management.
+4 more topicsLogin to view topics
Career
Work history
2-2022 - 4-2023
Manager Technical Project Management
Fiserv
5-2018 - 5-2021
Guest Services Associate
Target
5-2015 - 4-2017
Project/Release Manager
Election Systems & Software
5-2014 - 4-2015
Project Manager|AVP
Bank of the West
1-2012 - 5-2013
Director , Requirements Engineering
First Data
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
Other Fiserv Employees
Explore more public profiles from related professionals.