Heather Carroll Cox

Visionary
DISC Type : Ds

President, Insights & Empowerment Business Unit at Zelis

Washington DC-Baltimore Area, United States

Overview

Heather has no verified overview

Personality Overview

Big Vision Person

Early Adopter

Goal-Oriented

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

5-2023
President, Insights & Empowerment Business Unit at Zelis
3-2018
Director Board Of Directors at NRG Energy
8-2022 - 7-2023
Director Board of Directors at Atlantic Union Bank
8-2018 - 2-2023
Chief Digital Health & Analytics Officer at Humana
10-2016 - 3-2018
Chief Technology and Digital Officer at USAA

Education

BA from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 9 Location : Washington DC-Baltimore Area, United States Job Level : Mid-senior Designation : President, Insights & Empowerment Business Unit at Zelis
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Heather

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Heather take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Heather

Personality Compatibility


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