Heather Osborne

Senior Project Manager at Redesign.co

📍 Los Angeles, California, United States

Heather Osborne is a Senior Project Manager at Redesign. co, leveraging a robust skill set that includes vendor and contract management, workflow automation, and strategic planning. She specializes in organizing development series and educational webinars for contractors. Heather holds a Bachelors degree from California State University, Long Beach.

Heather is keenly focused on educating home service contractors, specifically on how to optimize their Google Ads spend and cultivate leadership skills over simple management techniques.

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Experience

4 Years

Current Role

Senior Project Manager

Job Level

Middle

Location

Los Angeles, California, United States

Personality Overview

How Heather shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Heather cares about

Leadership Development

Organizes webinars focused on the distinction between management and true leadership for team growth and motivation.

Contractor Marketing

Develops webinars and content specifically designed to help home service contractors improve their marketing and lead generation, particularly with Google Ads.

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Career

Work history

4-2022

Senior Project Manager

Redesign.co

4-2021

Project Manager

Redesign.co

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Bachelor's degree

California State University, Long Beach

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Focus on the results that your product produces, expect some strategic questions in return

DON'T

Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

Ask them at the end if they see a strong value prop in your product; expect an honest answer

Reveal the full meeting playbookFree. 10 seconds.

When cold calling

Pattern Interrupt: Confident style, with a mix of informality and formality gets their attention.

Pace: Speak slightly fast. Sound like a ‘gets shit done’ person.

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When writing an email

Subject: To the point, formal

Length of mail: Short

Salutation: No Greeting: No. Tone of words: Confident with a formal touch. Bullet points: Could use. Closing line: Formally state your ask. Complimentary close: None or standard. Overall messaging: Focused on output

Reveal the full email formulaFree. 10 seconds.

Negotiating and closing

The secret to closing Heather fast: Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either

How fast will Heather move? They will want to understand things well but can move fast once they have a clear picture.

Reveal the closing strategyFree. 10 seconds.

★

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