Heather Smith

Observer
DISC Type : ic

Contract Manager at Pennsylvania State Police, Bureau of Communications & Information Services

Harrisburg, Pennsylvania, United States

Overview

Heather Smith is an experienced Contract Manager for the Pennsylvania State Police, specializing in negotiating agreements for large-scale public safety communications systems like PA-StARNet. Her background includes a Bachelors from Penn State University and a PA Real Estate License, supporting her work on system upgrades and real estate contracts.

Heathers professional interests have links to the technology and engineering sectors, stemming from past roles in business development for a civil engineering firm and as a consultant. She maintains an interest in her alma mater, Penn State University.

She helps manage contracts for PA-StARNet, one of the largest public safety communications systems in North America.

Personality Overview

Example Seeker

Value Driven

Curious

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Public Safety Communications
Manages contracts for PA-StARNet, a major public safety network, and is involved in the current P-25 system upgrade.
Contract Negotiation
Her primary role involves managing, negotiating, and implementing all contractual agreements for the Bureau of Communications and Information Services.
Real Estate Acquisition
Holds a PA Real Estate License and her role involves implementing real estate contracts for the PSP VHF Radio System.

Media Appearances

Heather has no verified media appearances

Work History

10-2015
Contract Manager at Pennsylvania State Police, Bureau of Communications & Information Services
Sales Representative at McNaughton Homes
1-2012
Consultant at TEK Systems
9-2005 - 11-2011
Site Acquisition Consultant at Wireless Communication Consultants, Inc.
5-2000
Business Development at J. Michael Brill & Associates, Inc.

Education

1987 - 1992
Bachelor of Arts (B.A.) from Penn State University
1985 - 1986
Liberal Arts and Sciences from Chatham College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Harrisburg, Pennsylvania, United States Job Level : Middle Designation : Contract Manager at Pennsylvania State Police, Bureau of Communications & Information Services
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Heather

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Heather take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Heather

Personality Compatibility


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