Heather Viscomi in

Heather Viscomi

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Account Manager at Logically
📍 Wilmington, North Carolina, United States

Heather is a results-driven Account Manager with over 10 years of experience in SaaS, IT, and cybersecurity. She specializes in client retention, portfolio expansion, and consultative sales, developing long-term partnerships that deliver tangible business results for her clients.

She is passionate about community building within her industry, actively participating in events tailored to support the growth and unique needs of the mid-market business sector, which she feels is often overlooked.

Unique fact: Heather co-founded and scaled the Account Management Department at a previous company, establishing its foundational roles, KPIs, and customer lifecycle processes.

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Experience
9 Years
Current Role
Account Manager
Location
Wilmington, North Carolina, United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Heather cares about

Client Retention
Her career focuses on strengthening customer loyalty and driving repeat business, having previously achieved a 90% increase in renewal rates through strategic relationship management.
Cybersecurity Solutions
As an Account Manager at Logically, a Managed Security Service Provider, she actively promotes events centered on topics like firewall protection for the mid-market.
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Career

Work history

12-2024 - 12-2025
Account Manager
Logically
5-2023 - 4-2024
Customer Success Manager/Account Executive
TRIBE
5-2023 - 4-2024
Customer Success Manager
Tribe
2-2022 - 12-2022
Account Manager
Swag.com
2-2022 - 12-2022
Customer Success Lead
Swag.com
In the press

Media appearances

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Education

Heather has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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