Hema Shah in

Hema Shah

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VP, Sr Product Manager at JPMorgan Chase & Co.
📍 Dallas-Fort Worth Metroplex, United States

Hema is a purpose-driven product leader with over 15 years of experience guiding innovation in fintech, healthcare, and aviation. At JPMorgan Chase, she leads global strategy for payments, identity, and AI governance. She holds a Masters degree from The University of Alabama in Huntsville.

Outside of work, Hema is an avid mountaineer who embraces physical and mental challenges. She draws parallels between the adaptability required for climbing and the principles of Agile delivery, viewing both as a mindset essential for navigating complex environments.

She recently summited Mt. Kilimanjaro, a journey that tested her endurance against rain, snow, wind, and extreme altitude.

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Experience
9 Years
Current Role
VP, Sr Product Manager
Job Level
Leadership
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Hema shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hema cares about

OKR Alignment
She presented on "Start with OKRs" at ProductCamp Dallas and has embedded OKR-driven governance in her leadership roles at JPMorgan Chase and Fidelity Investments.
Agile Transformation
A core theme of her career, she has coached over 40 teams and led enterprise-wide Agile transformations at companies like American Airlines and ORIX Corporation USA.
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Career

Work history

10-2022
VP, Sr Product Manager
JPMorgan Chase & Co.
12-2021 - 9-2022
Enterprise Agile Coach
ORIX Corporation USA
7-2020 - 12-2021
Agile Coach
Fidelity Investments
6-2016 - 7-2020
Sr. Consultant, Agile & DevOps
American Airlines
In the press

Media appearances

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Education
Master's degree
The University of Alabama in Huntsville
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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