Hemant Gupta

Inquirer
DISC Type : cd

Vice President of Customer Success at Suki

United States

Overview

Hemant is a results-oriented Vice President of Customer Success with over 10 years of experience in healthcare technology and analytics. A graduate of the Kellogg School of Management, he specializes in leading teams and driving customer innovation using AI and machine learning platforms.

He spent nearly a decade at Innovaccer, helping to scale the company from a small startup to a leading healthcare data platform.

Personality Overview

Demanding

Hard To Convince

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Value-Based Care
Hosted discussions with industry leaders on the successful transition from volume to value-based payment models in healthcare.
AI in Healthcare
Focuses on leveraging AI and machine learning products to innovate and solve challenges for large national healthcare customers.
Patient Experience
Participates in industry talks about how rising patient expectations are reshaping provider interactions and the need for seamless, personalized healthcare.

Media Appearances

Hemant has no verified media appearances

Work History

10-2025
Vice President of Customer Success at Suki
1-2025 - 10-2025
Vice President of Customer Success at Innovaccer
7-2022 - 6-2025
Associate Vice President - Customer Success and Innovation at Innovaccer
9-2020 - 8-2022
Regional Vice President - Customer Success at Innovaccer
5-2015 - 2-2016
Manager - Product strategy & BD at Cleartrip.com (Walmart entity)

Education

9-2024 - 2026
Master of Business Administration - MBA from Northwestern University - Kellogg School of Management
2014 - 2015
Education details unavailable from Indian School of Business

More Information

Social Presence :

Prographics :

Exp : 9 Location : United States Job Level : Senior Designation : Vice President of Customer Success at Suki
URL has been copied!

Insights For Selling To Hemant

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hemant is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Hemant

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Hemant move?

  • Their decision making speed is somewhere in the middle.
  • Can Hemant take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Hemant

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.