Hieu Truong in

Hieu Truong

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Salesforce Practice Lead | Senior Consultant at Hylaine
📍 Dallas-Fort Worth Metroplex, United States

Hieu is a Salesforce Practice Lead and Solutions Architect with over 15 years of experience in enterprise CRM solutions. He specializes in OmniStudio, Apex, and Certinia, leading projects from discovery to optimization. Colleagues describe him as an exceptional, personable, and innovative expert who mentors others and drives team success.

Outside of his technical work, Hieu is an avid bowler who participates in video contests for his sport. He is also committed to his community, having volunteered his extensive Salesforce expertise to assist Charlotte-based nonprofits that support formerly incarcerated women in achieving positive, lasting change.

Unique fact: Hieu compares mastering Salesforce with perfecting his bowling game, believing consistent practice is the key to growth in both.

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Experience
15 Years
Current Role
Salesforce Practice Lead | Senior Consultant
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Hieu shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hieu cares about

Enterprise Salesforce
With over 15 years of experience, he architects and delivers complex, scalable Salesforce solutions for enterprise clients across multiple industries.
Certinia (FinancialForce)
He has deep expertise in Certinia PSA and Accounting, having managed environments with these packages and noting that recruiters frequently seek him out for this skill.
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Career

Work history

8-2022 - 5-2026
Salesforce Practice Lead | Senior Consultant
Hylaine
5-2020 - 7-2022
Senior Salesforce Platform Engineer
Search Discovery
8-2019 - 5-2020
Salesforce DevOps Director
Simplus
3-2019 - 8-2019
Salesforce/Certinia Administrator
Dealmoon
3-2018 - 4-2019
Salesforce Administrator/Jr. Developer
New Western Acquisitions
In the press

Media appearances

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Education
2009 - 2011
Post Graduate Studies
University of North Texas
2003 - 2008
Bachelor of Arts (B.A.)
University of North Texas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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