Hitesh Kumar M. in

Hitesh Kumar M.

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Partner & Director at TechForce Services
📍 Australia

Hitesh Kumar Madan is the Partner & Director at TechForce Services, where he leads global sales, marketing, and GTM strategy. An industry veteran with over 25 years of experience, he specializes in Salesforce transformation and complex ICT solutions. Colleagues describe him as a detail-oriented execution champion and a relationship expert, with a degree from the National Institute of Technology Kurukshetra.

Driven by a passion for simplifying complexity for customers, Hitesh is focused on scaling the business and fostering a collaborative environment. He frequently recognizes his teams contributions publicly, celebrating their successes and willingness to support one another, demonstrating a leadership style centered on mutual success and making work fun.

His company, TechForce Services, is a multi-award-winning and one of the fastest-growing Salesforce businesses in the ANZ region.

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Experience
13 Years
Current Role
Partner & Director
Job Level
Mid-senior
Location
Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Hitesh cares about

Agentic AI in CRM
He recently authored an article on how the "Agentic AI Revolution" is redefining the future of Salesforce and business operations in 2026.
Scaling a Business
Featured on the ScaleHQ podcast to discuss the strategies behind TechForce Services' rapid annual growth, highlighting their staggering success.
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Career

Work history

10-2019
Partner & Director
TechForce Services
9-2019
Director
Andam Consulting Pty Ltd
1-2019 - 9-2019
General Manager - APAC
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1-2018 - 12-2018
Sales Director - APAC
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6-2017 - 12-2017
Regional Sales Manager - ANZ
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In the press

Media appearances

Hitesh Kumar Madan - Partner & Director at TechForce Services. Featured in The Org
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TechForce Services Advances to Salesforce Crest Tier Partnership Status. Featured in IssueWire
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Education
1991 - 1995
Bachelor’s Degree
National Institute of Technology Kurukshetra
Certificate of Achievement
Open Universities Australia - MooC Course
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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