Imran Rasul in

Imran Rasul

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Managing Director at ACT Credit Management Ltd
📍 United Kingdom

Imran Rasul is the Managing Director at ACT Credit Management Ltd, with extensive experience in the credit management industry from senior roles at bpo Collections and Lowell. He specializes in corporate management, outsourcing, and business strategy within contact center environments, having attended Carlton Bolling College.

Imran is a vocal advocate for integrating AI with human expertise to create fairer, more sustainable outcomes for customers in financial services.

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Experience
22 Years
Current Role
Managing Director
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

How Imran shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Imran cares about

AI in Collections
A frequent speaker on the topic, exploring how AI can be leveraged for fairer and more sustainable outcomes in the credit industry.
Empathetic Customer Service
Focuses on combining human expertise with technology to support customers, leading to finalist nominations for customer service awards.
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Career

Work history

3-2026
Managing Director
ACT Credit Management Ltd
9-2020 - 3-2026
Client Engagement Director
bpo Collections Ltd
1-2019 - 8-2020
Director Of Operations
bpo Collections Ltd
8-2012 - 12-2018
External Recoveries Manager
Lowell
11-2011 - 7-2012
Client Services Manager
Lowell
In the press

Media appearances

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Education
1995 - 2002
10 GCSE’s & 3 A Level's
Carlton Bolling College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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