Isabel Carla Silva in

Isabel Carla Silva

Critic · DISC type C
Head of Employee Experience & Internal Communication at NOS SGPS
📍 Porto, Porto, Portugal

Isabel Carla Silva is the Head of Employee Experience and Internal Communication at NOS SGPS. She specializes in creating inclusive, high-performing workplaces through communication, DEI, and wellbeing programs. People who have worked with her describe her as a passionate and dedicated manager who fosters growth and autonomy.

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Experience
12 Years
Current Role
Head of Employee Experience & Internal Communication
Job Level
Mid-senior
Location
Porto, Porto, Portugal
Personality Overview

How Isabel shows up

Precise
Negotiator
Information Seeker

They are quite likely to negotiate on pricing or other key terms. They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Priorities

Topics Isabel cares about

Strategic Communication
Believes internal communication is a core leadership competency, not just a support function, and teaches on this topic at Porto Business School.
Diversity & Inclusion
Actively speaks on DEI as a strategic pillar for organizations and champions the hiring of neurodivergent professionals to foster innovation.
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Career

Work history

5-2014
Head of Employee Experience & Internal Communication
NOS SGPS
5-2014 - 4-2026
Senior Manager Internal Communications
NOS SGPS
8-2013 - 5-2014
Manager Customer Service
ZONOPTIMUS
Manager Customer Service
Sonaecom
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2006
Master of Business Administration (M.B.A.)
AESE Business School
2018 - 2018
Digital business transfomation
Porto Business School
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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