Jakub Świerczak
Login to view DISC.Jakub is a customer operations leader with over 15 years of experience building and leading customer support and success teams at companies like inFakt, Survicate, and LiveChat. A graduate of Panstwowa Wyzsza Szkola Zawodowa w Kaliszu, he is described by colleagues as an "exceptional leader" and "timely executor. "
He has a strong background in developing customer-facing processes, implementing AI solutions, and coordinating multi-team projects to achieve company goals. Jakub has successfully built specialized teams for support, success, and sales from the ground up.
Unique fact: He was crucial in scaling a previous company by building three distinct pillars of customer operations—Support, Success, and Sales—from a single, unspecialized team.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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