James Heike
Login to view DISC.James is the Sr. Director of CX Strategy & Insights at OneMagnify, leading a large cross-functional team to deliver marketing solutions for Ford Motor Company. An alumnus of the University of Michigan and The University of Chicago Booth School of Business, he has over 15 years of experience. Colleagues describe him as levelheaded, trustworthy, and detail-oriented.
Residing in the Detroit metropolitan area, James has a keen interest in the automotive industry. Outside of his professional life, his interests include Nintendo, indicating a passion for gaming. He is a family man with a wife and at least one son.
He once directed a coalition of OEMs to improve consumer outreach for the Takata airbag recall, increasing engagement by 21%.
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