James Ritchey

Critic
DISC Type : C

Director of Product Security at Calendly

Dallas-Fort Worth Metroplex, United States

Overview

James has no verified overview

Personality Overview

Objective Thinker

Critic

ROI Driven

They like to take decisions independently and do not seek others' support often.  It is very likely that they will negotiate pricing or other important terms. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

2-2025
Director of Product Security at Calendly
7-2022 - 1-2025
Senior Manager, Product Security at GitLab
7-2019 - 8-2023
Manager - Application Security at GitLab
12-2017 - 7-2019
Senior Application Security Engineer at GitLab
9-2011 - 8-2014
QA at Dell SonicWALL

Education

2010 - 2011
MSc from King's College London
2007 - 2010
BSc from Northeastern State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director of Product Security at Calendly
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from James

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will James move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can James take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And James

Personality Compatibility


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