Jason Webster in

Jason Webster

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Head of Commercial Operations & Customer Success at Scalpel AI
📍 Fort Wayne, Indiana, United States

Jason is a seasoned MedTech executive, now Head of Commercial Operations & Customer Success at Scalpel AI. With over 17 years at Zimmer Biomet, he has extensive experience in commercial operations, S&OP, and inventory management across the Americas and Asia Pacific. He is an alumnus of Indiana University and Indiana Wesleyan University.

Outside of his professional life, Jasons deep roots in Indiana, from his education to his long-term career based in the state, suggest a strong connection to the local culture and community. This includes a likely passion for collegiate sports, particularly those connected to his alma mater.

Unique fact: Jason is a Certified Professional Forecaster (CPF) and holds a Six Sigma Green Belt, showcasing his expertise in data-driven process improvement.

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Experience
24 Years
Current Role
Head of Commercial Operations & Customer Success
Job Level
Mid-senior
Location
Fort Wayne, Indiana, United States
Personality Overview

How Jason shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jason cares about

Commercial Operations
Leads commercial operations with a track record of driving revenue, optimizing planning, and enabling sales teams with advanced processes and technology in the MedTech space.
Inventory Management
Expertise in managing and optimizing large-scale inventories, having successfully overseen portfolios valued at over $800M and significantly reduced days on hand.
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Career

Work history

8-2025
Head of Commercial Operations & Customer Success
Scalpel AI
1-2022 - 6-2025
VP, Commercial Operations
Zimmer Biomet
6-2015 - 3-2022
Sr. Director, Field Asset Management
Zimmer Biomet
9-2009 - 6-2015
Director, International Operations - Demand Planning - S&OP
Biomet
5-2008 - 9-2009
Manager, International Operations
Biomet
In the press

Media appearances

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Education
1992 - 1995
Bachelor of Science (BS)
Indiana University
2004 - 2006
Master of Business Administration (MBA)
Indiana Wesleyan University
1991 - 1992
Bachelor of Science (BS)
Huntington University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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