Jay Torres

Jay is a Senior Content Designer for the City of Boston specializing in UX, service design, and making complex information understandable. She previously shaped the voice and content for millions of users at Discord and VRChat. Colleagues value her great eye for detail and passion for consistency.

Outside of work, Jay is an avid gamer and reader with a strong interest in Dungeons & Dragons. This passion for imaginative worlds is also reflected in her interest in creative companies like The LEGO Group and Hasbro, pointing to a love for storytelling and building.

She was responsible for the voice, tone, and patch notes for hundreds of millions of users at Discord.