Jaylene Healey

Commander
DISC Type : D

Head of HR & Talent at Feefo

London, England, United Kingdom

Overview

As the Head of HR & Talent at Feefo, Jaylene Healey draws on over seven years of experience to lead value-adding people strategies. She focuses on implementing AI-driven HR solutions, talent management, and designing agile organizational structures. Jaylene holds a CIPD Level 5 qualification and a Bachelor of Arts degree.

Jaylene is a vocal advocate for a positive and inclusive workplace culture. She champions a balanced hybrid work model that supports work-life integration, allowing for important family moments. She actively promotes initiatives like unconscious bias training to foster a reflective, growing, and supportive team environment.

Unique fact: She is passionate about leveraging technology, specifically AI, to transform recruitment and enhance the overall employee and candidate journey.

Personality Overview

Impact-Driven

Decisive

Strong-Willed

More than the product, they care about the impact of the product.  They like to move fast and expect the same from others. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

AI in HR
Explores how AI is transforming recruitment to make processes more efficient and is currently integrating AI-driven HR solutions in her role.
Employee Experience
Actively promotes Feefo's company culture as a key to success and supports a hybrid work model to ensure work-life balance for the team.
Diversity & Inclusion
Leads initiatives such as company-wide Unconscious Bias Training to help create a more inclusive, reflective, and supportive workplace culture.

Media Appearances

Jaylene has no verified media appearances

Work History

10-2023
Head of HR & Talent at Feefo
1-2023 - 10-2023
People Advisor at Feefo
3-2022 - 11-2022
People Advisor at Zilch
4-2021 - 3-2022
People & Talent Administrator at Zilch
10-2019 - 3-2021
Human Resources Coordinator at Hastoe Group

Education

6-2023 - 7-2024
CIPD Level 5 from ICS Learn
2012 - 2018
Bachelor of Arts (BA) Honours 2018 from University of South Africa/Universiteit van Suid-Afrika

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of HR & Talent at Feefo
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Insights For Selling To Jaylene

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being too verbose
  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jaylene is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jaylene

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Jaylene move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Jaylene take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Jaylene

Personality Compatibility


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