Jean Courtney in

Jean Courtney

Login to view DISC.
Executive Vice President and Chief Operating Officer at Joint Commission
📍 Geneva, Illinois, United States

As Executive Vice President and COO of The Joint Commission, Jean Courtney oversees strategic initiatives and operations for its global enterprise. With over 35 years of experience in healthcare, she focuses on improving patient safety and quality of care in over 70 countries. She holds an MBA from the University of Wisconsin-Eau Claire.

Outside of her extensive professional commitments, Jean pursues a personal interest in viticulture and oenology. This dedication to continuous learning is demonstrated by her achievement of a Level 2 Certification from the Wine & Spirit Education Trust, reflecting a sophisticated appreciation for the craft.

Unique fact: She blends her deep expertise in healthcare finance and operations with a certified passion for wine stewardship.

Read the full overview →
Experience
26 Years
Current Role
Executive Vice President and Chief Operating Officer
Job Level
Leadership
Location
Geneva, Illinois, United States
Personality Overview

How Jean shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jean cares about

Global Patient Safety
Drives initiatives to help healthcare organizations around the world achieve zero patient harm, a fundamental objective of her work with Joint Commission International.
Healthcare ESG
Actively speaks at international conferences on implementing Environmental, Social, and Governance (ESG) standards to promote sustainability and resiliency in healthcare organizations.
+5 more topics Login to view topics
Career

Work history

4-2023
Executive Vice President and Chief Operating Officer
Joint Commission
2-2018
Executive Vice President and Chief Operating Officer
Joint Commission Resources
7-2021 - 4-2023
Interim President and Chief Executive Officer
Joint Commission Resources
10-2013 - 7-2021
Vice President, Operations and Business Development
Joint Commission Resources
1-1995 - 1-1999
Senior Manager, Health Care Practice
Ernst & Young
In the press

Media appearances

Jean Courtney | Joint Commission International. Featured in Joint Commission
See now
Jean Courtney | Joint Commission. Featured in Joint Commission
+2 more appearances Login to view media
Education
6-2021 - 10-2021
Level 2 Certification
Wine & Spirit Education Trust
2018 - 2021
Master of Business Administration - MBA
University of Wisconsin-Eau Claire
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Joint Commission Employees

Explore more public profiles from related professionals.

John Kerscher
John Kerscher
Revenue Operations Leader
Joint Commission
 JohnMarc Alban
JohnMarc Alban
Director, Clinical Quality Informatics
Joint Commission

More profiles

Discover additional public profiles from our index.

Chantel Gotwalt
Chantel Gotwalt
Business Office Manager
Harmony Senior Services
 Martin Scaglione
Martin Scaglione
Chief Mission Officer
Goodwill Industries International
 Frank Seeker
Frank Seeker
Vice President
General Dynamics Mission Systems
 Sandra Wheeler
Sandra Wheeler
Vice President
General Dynamics C4 Systems
Unlock the full playbookSee exactly how to sell to Jean. Free, 10 seconds.