Jean-Paul Le Roux in

Jean-Paul Le Roux

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Head of Zone SAMA (South America - Middle East - Africa) at Nestlé Nespresso SA
📍 Lausanne, Vaud, Switzerland

Jean-Paul Le Roux is a long-serving executive at Nestlé Nespresso SA, currently leading as the Head of Zone for South America, the Middle East, and Africa. His extensive career includes pivotal roles such as Global Head of B2C, where he shaped the direct-to-consumer model. He holds degrees from Grenoble IAE and has pursued executive development at IMD.

He is a proponent of leveraging technology to enhance customer experience, as seen in the global rollout of in-store Wi-Fi to support an omnichannel strategy. Jean-Paul values a "trial-and-error" approach to innovation, believing that experimentation is key to developing new concepts and that strategies dont need to be perfect from the start.

He has a strong commitment to corporate responsibility, highlighted by his vocal support for Nespressos global B Corp certification, which recognizes high standards of social and environmental performance.

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Experience
38 Years
Current Role
Head of Zone SAMA (South America - Middle East - Africa)
Job Level
Mid-senior
Location
Lausanne, Vaud, Switzerland
Personality Overview

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Priorities

Topics Jean-Paul cares about

Direct-to-Consumer Models
As the former Global Head of B2C, he was responsible for Nespresso's direct channels, including e-commerce, retail boutiques, and customer relationship centers.
Corporate Sustainability
He actively promotes Nespresso's B Corp certification, emphasizing the company's commitment to high standards in governance, community, environment, and customer impact.
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Career

Work history

2-2021
Head of Zone SAMA (South America - Middle East - Africa)
Nestlé Nespresso SA
10-2015 - 1-2021
Global Head of B2C
Nestlé Nespresso SA
8-2008 - 9-2015
Head of B2C
Nestlé Nespresso SA
3-2002 - 7-2008
Market Director
Nestlé Nespresso SA
9-2000 - 2-2002
Market Director
Nestlé Nespresso SA
In the press

Media appearances

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Education
2012 - 2013
Personal executive Development
IMD
2004
Leadership
London Business School
1983 - 1984
Master's degree
Grenoble IAE
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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