Jed McComber in

Jed McComber

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Head of Customer Care at Best Buy Health
📍 Greater Reno Area, United States

Jed McComber leads Customer Care at Best Buy Health, focusing on enabling health at home through technology and meaningful connections. His extensive background in operations and customer service management includes leadership roles at AT&T, Protection One, and Honeywell. He is a certified Six Sigma Green Belt and studied Psychology at the University of Minnesota.

He has participated in community safety as a member of the Carson City 9-1-1 Surcharge Advisory Committee, providing input on critical infrastructure and funding for emergency services.

Jed is an AT&T Summit Award winner, a prestigious recognition he received in 2016 for delivering exceptional customer service.

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Experience
29 Years
Current Role
Head of Customer Care
Job Level
Mid-senior
Location
Greater Reno Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jed cares about

At-Home Healthcare
His current role at Best Buy Health is centered on using technology and strong connections to support customers' health from their homes.
Customer Experience
A career-long focus on customer service, highlighted by winning AT&T's prestigious Summit Award for exceptional customer care.
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Career

Work history

10-2017
Head of Customer Care
Best Buy Health
2-2011 - 10-2017
Director, Digital Life Operations
AT&T
1-2007 - 1-2011
Director, Commercial Operations
Protection One
1-1997 - 1-2007
Manager, National Monitoring Operations
Honeywell
In the press

Media appearances

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Education
1995 - 1996
Psychology
University of Minnesota
1992 - 1994
Law Enforcement
Century College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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