Jeff Bienstock in

Jeff Bienstock

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Global Head of HR Operations and Technology at Citi
📍 New York, New York, United States

Jeff is the Global Head of HR Operations and Technology at Citi, with 25 years of experience at firms like American Express and PricewaterhouseCoopers. He is a strategic leader in HR technology, known for spearheading global implementations and driving innovation. He holds a certification from Columbia Business School.

He is a strong advocate for making education more affordable, showing appreciation for initiatives that support this cause. He has also spoken on the importance of leadership during a crisis, emphasizing resilience and creating meaningful work environments for teams.

He possesses a unique background, having worked as the client, vendor, consultant, and even as a founder who successfully built and sold his own company.

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Experience
33 Years
Current Role
Global Head of HR Operations and Technology
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jeff cares about

AI in HR
He recently launched an internal HR hackathon at Citi to accelerate AI adoption and generate new use cases for HR technology, as reported by HR Brew.
Global HR Transformation
He has led major global transformation projects, including Workday and ServiceNow implementations at Citi and a global payroll transformation at American Express.
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Career

Work history

5-2023
Global Head of HR Operations and Technology
Citi
7-2015 - 5-2023
Global Head HR Technology
Citi
1-2013 - 7-2015
Vice President - Global HR Technology
American Expresss
9-2009 - 7-2012
Director - Global Payroll Transformation
American Express
4-2005 - 8-2009
Director Business Development
RCM Technologies
In the press

Media appearances

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Education
8-1994 - 5-1996
Master of Science - MS
Hofstra University
8-1989 - 5-1993
Bachelor's degree
SUNY Oneonta
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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