Jenna Ross in

Jenna Ross

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Account Executive at Harbor IT
📍 Greater Boston, United States

Jenna Ross is an Account Executive at Harbor IT, where she has built her career by advancing through business development and customer success roles. She holds a Master of Arts from Tufts University and a Bachelor of Arts from Connecticut College, providing a strong foundation for her expertise.

Jenna has a significant background in competitive athletics, having played both lacrosse and soccer at Connecticut College. After graduating, she continued her passion for these sports by serving as an assistant coach for the womens lacrosse and soccer teams at Tufts University.

Unique fact: During her collegiate athletic career, Jenna was recognized as an All-NESCAC goalkeeper.

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Experience
14 Years
Current Role
Account Executive
Job Level
Middle
Location
Greater Boston, United States
Personality Overview

How Jenna shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jenna cares about

Customer Relationships
Her career progression from customer success manager to account executive highlights a deep background in fostering long-term client partnerships and ensuring satisfaction.
Cybersecurity Events
Actively promotes her attendance at industry conferences like the METAA Cybersecurity Summit, indicating an interest in engaging with clients and staying current on security trends.
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Career

Work history

1-2026
Account Executive
Harbor IT
1-2025 - 1-2026
Account Manager
Harbor IT
12-2023 - 2-2025
Senior Customer Success Manager
Harbor IT
2-2019
Client Services Manager
Harbor Networks
2-2019 - 12-2023
Customer Success Manager
Harbor IT
In the press

Media appearances

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Education
2012 - 2014
Master of Arts (M.A.)
Tufts University
2006 - 2010
Bachelor of Arts (B.A.)
Connecticut College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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