Jennifer Kotun-Richmond

Observer
DISC Type : ic

Contract Administrative and Case Support Roles at Various Clients

Tampa, Florida, United States

Overview

Jennifer is a bilingual administrative professional with a background in human resources and case management, having worked for organizations like Lockheed Martin. She holds a Bachelor of Science and an HR Management Certificate from the University of Maryland Global Campus, specializing in client advocacy and streamlining workflows for efficiency.

She has a strong focus on community and family support, demonstrated by her work connecting families with essential resources and managing logistics during a major interstate family relocation. Jennifer is skilled in building relationships with community partners to improve service accessibility for those she supports.

In a previous role, she acted as a crucial liaison between 10 different schools and 1, 200 families, providing vital bilingual support.

Personality Overview

Curious

Value Driven

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Client Advocacy
Her profile highlights expertise in client advocacy, case management, and ensuring access to essential resources for clients and families.
Bilingual Communication
A core skill emphasized in her professional title and experience, where she provided bilingual support to clients and parents navigating the educational system.
Community Outreach
As a Parent Community Coordinator, she connected over a thousand families with community resources and facilitated workshops on academic success.

Media Appearances

Jennifer has no verified media appearances

Work History

6-2021 - 6-2024
Contract Administrative and Case Support Roles at Various Clients
3-2017 - 5-2021
Career Transition and Professional Development at Freelance and Family Relocation
4-2006 - 2-2017
Parent Community Coordinator at Montgomery County Public Schools
Administrative Analyst Human Resources at Lockheed Martin

Education

2011 - 2011
Human Resources Management Certificate from University of Maryland Global Campus
2009 - 2011
Bachelor of Science from University of Maryland Global Campus

More Information

Social Presence :

Prographics :

Exp : 18 Location : Tampa, Florida, United States Job Level : Mid-senior Designation : Contract Administrative and Case Support Roles at Various Clients
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Jennifer

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jennifer take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Jennifer

Personality Compatibility


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