Jennifer Lubas in

Jennifer Lubas

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Manager, Client Success at ConcertAI
📍 Greater Philadelphia, United States

Jennifer Lubas is the Manager of the Client Success Team at ConcertAI, where she has progressed through multiple client-facing roles. She specializes in building strong client relationships, leadership, and customer support within the life sciences industry. Jennifer is a graduate of West Chester University of Pennsylvania.

Jennifer is a proud mother and is involved in her community as a Banquet Director for a youth football and cheer organization. She values family and has shared her pride in her daughters public speaking accomplishments, highlighting the importance of encouragement and confidence.

She received a "Standing Ovation" award for her customer-centric approach that added significant value to client relationships.

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Experience
19 Years
Current Role
Manager, Client Success
Job Level
Middle
Location
Greater Philadelphia, United States
Personality Overview

How Jennifer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jennifer cares about

Client Relationships
Her career has focused on client success, and she recently emphasized her goal of continuing to build "strong, meaningful relationships" with clients.
Team Leadership
After a recent promotion to Manager, she expressed her gratitude for the opportunity to lead a talented group and is actively involved in hiring new talent.
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Career

Work history

4-2026
Manager, Client Success
ConcertAI
1-2025 - 4-2026
Senior Client Success Partner
ConcertAI
4-2024 - 1-2025
Senior Client Services Manager
ConcertAI
1-2022 - 4-2024
Client Services Manager
ConcertAI
10-2020 - 1-2022
Operations Coordinator
ConcertAI
In the press

Media appearances

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Education
8-2003 - 5-2007
Bachelor of Science - BS
West Chester University of Pennsylvania
9-1999 - 6-2003
High School Diploma
Bishop Shanahan High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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