Jennifer Raynor in

Jennifer Raynor

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SVP, Chief Strategy Officer at First Mutual Holding Co.
📍 Lakewood, Ohio, United States

Jennifer Raynor is the SVP, Chief Strategy Officer at First Mutual Holding Co. , leading high-performing teams to execute strategic priorities. An entrepreneurial executive, she co-founded her own communications firm before her current role. Her expertise spans brand management, corporate culture, and strategic planning, informed by her Organizational Communications degree from Ohio University. People who have worked with her describe her as creative, smart, and savvy.

Jennifer is passionate about advancing the mission of mutual banking, focusing on strengthening community-focused financial institutions that prioritize people. Her work centers on creating sustainable value for customers and communities, and she has been involved in initiatives like educating first-time homebuyers to foster neighborhood growth and stability.

She co-founded her strategic communications firm, Ardent Communications, during an economic slowdown, believing that reputation management is most essential during times of stress.

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Experience
32 Years
Current Role
SVP, Chief Strategy Officer
Job Level
Leadership
Location
Lakewood, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jennifer cares about

Mutual Banking
Her work and public statements are centered on advancing the mission of mutual banking, ensuring the member-owned structure delivers long-term value to communities.
Community Investment
Actively promotes initiatives that support local communities, from helping first-time homebuyers to supporting the growth of Minority Depository Institutions.
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Career

Work history

2018
SVP, Chief Strategy Officer
First Mutual Holding Co.
6-2017 - 2018
SVP, Chief Communications & Culture Officer
First Mutual Holding Co., First Federal Lakewood
1-2017 - 2018
SVP, Chief Communications & Culture Officer
First Federal Lakewood
2013 - 2017
VP, Marketing Director
First Federal Lakewood
2008 - 2013
Co-Founder and Principal
Ardent Communications Group LLC
In the press

Media appearances

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Education
1989 - 1993
BS - Organizational Communications
Ohio University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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