Jenny Young in

Jenny Young

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Head of Contact Center - Oceania at The Travel Corporation
📍 Drummoyne, New South Wales, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Head of Contact Center - Oceania
Job Level
Mid-senior
Location
Drummoyne, New South Wales, Australia
Personality Overview

How Jenny shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jenny cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2024
Head of Contact Center - Oceania
The Travel Corporation
10-2024 - 11-2024
Executive Director
Suicide Prevention Australia
8-2023 - 10-2024
Director, Operations & Partnerships | Company Secretary
Suicide Prevention Australia
9-2020 - 5-2023
Senior Manager, Customer Operations - Global Contact Centres
Qantas
11-2019 - 9-2020
Senior Manager, Principal Product Owner - Qantas Freight Digital Innovation
Qantas
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1997 - 2001
Bachelor of Science
University of Technology Sydney
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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