Jeremy Todd

Energizer
DISC Type : I

Information Technology Help Desk Technician at Glen Raven

Burlington, North Carolina, United States

Overview

With over a decade of diverse IT experience, Jeremy is a puzzle-driven technician specializing in network security and technical troubleshooting. His background spans help desk support, server management, and data quality analysis. He holds a Microsoft 365 Certified: Endpoint Administrator Associate certification and is passionate about career advancement through continuous learning.

He is intensely focused on personal and professional growth, aiming to expand his expertise in networking to advance his career. His primary motivation is mastering new skills and improving upon his weaknesses.

Unique fact: He has stated he would rather hear about his weaknesses than receive a pat on the back for his strengths.

Personality Overview

Believer

Imaginative

Full Of Energy

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Network Security
Expresses a strong passion for network security and a desire to focus his expertise and expand his knowledge in this specific area of IT.
IT Skill Development
His personal philosophy is centered on growth, stating he is driven by learning new skills and hearing about his weaknesses to improve.
Technical Troubleshooting
Has extensive hands-on experience in troubleshooting and repairing a wide variety of hardware, software, and network issues across multiple roles.

Media Appearances

Jeremy has no verified media appearances

Work History

2-2019
Information Technology Help Desk Technician at Glen Raven
2-2016 - 12-2018
Information Technology Specialist at Children's Home of Jefferson County
6-2015 - 2-2016
Computer Repair Technician at Computer Doc
6-2014 - 6-2015
Data Quality Analyst at CLIENTSFirst Consulting
6-2013 - 3-2014
Tier II Technical Support Representative (Sling Media) at Stream Global Services

Education

9-1999 - 6-2005
High School Diploma from Homeschool

More Information

Social Presence :

Prographics :

Exp : 12 Location : Burlington, North Carolina, United States Job Level : N/A Designation : Information Technology Help Desk Technician at Glen Raven
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Insights For Selling To Jeremy

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeremy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Jeremy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jeremy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Jeremy take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Jeremy

Personality Compatibility


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