Jess Swazey in

Jess Swazey

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Director of Deliverability and Compliance at GreenArrow Email
📍 Portland, Oregon, United States

Jess Swazey is the Director of Deliverability and Compliance at GreenArrow Email, specializing in making complex email concepts actionable. Her background includes roles at Apple, HubSpot, and Adobe, with a Bachelor of Arts and a Bachelor of Fine Arts from Rochester Institute of Technology. Colleagues describe her as collaborative and customer-focused.

Outside of her tech career, Jess has a passion for the performing arts and is a self-described "former theater kid." She enjoys adventuring outdoors with her dog, Yoshi, and loves visiting amusement and theme parks. Jess actively participates in her professional community, attending industry events and gatherings.

She leverages her theatrical background to enhance her professional communication and presentations, making technical topics more relatable.

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Experience
17 Years
Current Role
Director of Deliverability and Compliance
Job Level
Mid-senior
Location
Portland, Oregon, United States
Personality Overview

How Jess shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jess cares about

Email Deliverability
Her entire career is focused on this, from her current Director role to past positions at HubSpot and Adobe, with a focus on making concepts accessible.
Permission-Based Marketing
She identifies as a "permission based email champion" and advocates for quality over quantity in email sending strategies to protect brand reputation.
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Career

Work history

11-2024
Director of Deliverability and Compliance
GreenArrow Email
1-2023 - 8-2024
Deliverability Consultant
Adobe Marketo
10-2019 - 1-2023
Deliverability Success Team Lead
HubSpot
6-2018 - 10-2019
Enterprise Email Deliverabilty Consultant
HubSpot
6-2015 - 7-2018
Senior Customer Success Manager
HubSpot
In the press

Media appearances

HubSpot Customer Blog – Articles by Jess Swazey. Featured in HubSpot Blog
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Education
2002 - 2006
Bachelor of Arts (B.A.)
Rochester Institute of Technology
Bachelor of Fine Arts - BFA
Rochester Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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