Jessica Austin Barker in

Jessica Austin Barker

Inspirer · DISC type id
Chief Digital & Client Experience Officer at TIAA
📍 San Diego, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
28 Years
Current Role
Chief Digital & Client Experience Officer
Job Level
Leadership
Location
San Diego, California, United States
Personality Overview

How Jessica shows up

Confident & Optimistic
Generous
Fast Adopter

They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Priorities

Topics Jessica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2022
Chief Digital & Client Experience Officer
TIAA
6-2021 - 6-2022
VP Customer Success & Retention Strategy
Intuit
8-2018 - 5-2021
VP & Segment Leader, TurboTax
Intuit
8-2013 - 7-2018
Director Product Management, TurboTax
Intuit
2011 - 2013
Group Product Manager, TurboTax
Intuit
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1992 - 1996
Bachelor of Business Administration (BBA)
The University of Texas at Austin
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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