Jimin Kim in

Jimin Kim

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Sr. Director - Customer Engineering at Harness
📍 Duluth, Georgia, United States

Jimin Kim is a highly accomplished, customer-facing engineering leader at Harness with over a decade of experience. A graduate of San José State University, he specializes in driving customer satisfaction, retention, and growth. Colleagues describe him as a deeply committed leader, dedicated to his team, company, and customers.

He was recognized as a Deans Scholar at San José State University for maintaining a high GPA.

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Experience
11 Years
Current Role
Sr. Director - Customer Engineering
Job Level
Senior
Location
Duluth, Georgia, United States
Personality Overview

How Jimin shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jimin cares about

Customer Engineering
He leads the Customer Engineering organization at Harness, building on extensive experience leading customer success and solutions architecture teams at companies like Armory.
AI in Software Delivery
Frequently posts about the role of AI in transforming how software is built, tested, and deployed, highlighting his company's leadership in this area.
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Career

Work history

12-2023
Sr. Director - Customer Engineering
Harness
11-2022
Advisor
Storytell.ai
8-2022 - 12-2023
Senior Director - Customer Success & Solutions Architecture
Armory
1-2021 - 8-2022
Director - Customer Success
Armory
11-2019 - 1-2021
Senior Manager - Technical Support
Armory
In the press

Media appearances

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Education
2012 - 2014
Bachelor of Business Administration (B.B.A.)
San José State University
2008 - 2012
Bachelor of Applied Science (B.A.Sc.)
De Anza College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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