Joan Delovich

Joan Delovich serves as the Director of Patient Experience at UPMC Susquehanna, where she leads initiatives to enhance patient and guest services. A graduate of Lycoming College, she leverages her expertise to manage and improve the overall care environment within the health system.

Joan demonstrates a strong commitment to community service through her management of the hospitals volunteer services department. Her professional interests are closely tied to the UPMC system and her alma mater, Lycoming College, suggesting a deep connection to her local community and institutions.

She plays a direct role in integrating community members into the hospital environment by overseeing the volunteer services program.