Joel Russell, CSM in

Joel Russell, CSM

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Wholesale Payments Analyst II at Truist
📍 Greater Wilmington Area, United States

Joel is a Wholesale Payments Analyst at Truist with over 20 years of banking experience, specializing in treasury solutions, client strategy, and sales growth. A graduate of West Virginia State University and the BB&T Management Development Program, he holds a CSM certification and has a proven track record in team leadership.

He appears passionate about fostering positive company culture, taking pride in organizational achievements related to diversity and employee satisfaction. Joel values collaboration, knowledge sharing, and creating a welcoming environment for both colleagues and clients, as seen in his professional history and recent activities.

Unique fact: Joel previously served as a "Cafe Coach" at Capital One, a role focused on reimagining the in-person banking experience.

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Experience
24 Years
Current Role
Wholesale Payments Analyst II
Job Level
Mid-senior
Location
Greater Wilmington Area, United States
Personality Overview

How Joel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joel cares about

Treasury Solutions
His current role involves partnering with businesses to identify cash-flow needs, optimize payment solutions, and deliver tailored treasury products to strengthen their financial operations.
Team Leadership
He has extensive experience leading high-performing teams as a Branch Leader and Talent Acquisition Manager, with a focus on exceeding sales and service goals.
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Career

Work history

8-2025
Wholesale Payments Analyst II
Truist
2024
Branch Leader II
Truist
2-2022 - 7-2024
Talent Acquisition Manager
Capital One
11-2016 - 3-2022
Cafe Coach
Capital One
8-2015 - 11-2016
Branch Manager
Capital One
In the press

Media appearances

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Education
5-1998 - 8-2000
Bachelor's degree
West Virginia State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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