Joel S.
TIER 2 NOC TECHNICIAN at LinkAmerica
📍 San Jose, Costa Rica
Joel S. is a TIER 2 NOC Technician at LinkAmeric with a background in customer support and technical escalations. He is currently enhancing his expertise by studying Systems Engineering at Fidelitas, demonstrating a clear path of professional growth from client-facing roles to specialized network operations.
He was promoted internally from a Tier 1 to a TIER 2 NOC Technician at LinkAmeric, showcasing his capability and commitment.
Read the full overview →Experience
3 Years
Current Role
TIER 2 NOC TECHNICIAN
Location
San Jose, Costa Rica
Personality Overview
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Priorities
Topics Joel cares about
Network Operations
His career has progressed from a Tier 1 to a TIER 2 NOC Technician, indicating a strong focus on network management and stability.
Systems Engineering
Currently a student of Ingeniería en sistemas at Fidelitas, showing a dedicated interest in building his foundational engineering knowledge.
Career
Work history
10-2025
TIER 2 NOC TECHNICIAN
LinkAmerica
1-2024 - 10-2025
Tier 1 NOC Technician
LinkAmerica
5-2022 - 12-2023
Customer care/tech support - Escalations supervisor
Teleperformance
In the press
Media appearances
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Education
1-2019 - 8-2026
Ingeniería
Fidelitas
Social presence
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