Joel Studebaker in

Joel Studebaker

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Director, Customer Solutions at Procurement Partners
📍 Normal, Illinois, United States

Joel Studebaker is the Director of Customer Solutions at Procurement Partners, where he leads technical teams and bridges gaps between diverse stakeholders. His unique career began with a Bachelor of Music Education from Illinois State University, followed by roles in political training and pre-sales engineering, showcasing his dynamic problem-solving abilities. Colleagues describe him as an exceptionally strong problem-solver.

Outside of his tech career, Joel has a background as a music teacher and has been actively involved in his community. He previously served as a trustee for the Normal Public Library and ran for Normal Town Council, focusing on local economic development. He also has an interest in the electric vehicle manufacturer Rivian.

He transitioned from being a music educator and political trainer to a solutions and customer success leader in the SaaS industry.

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Experience
12 Years
Current Role
Director, Customer Solutions
Job Level
Mid-senior
Location
Normal, Illinois, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Joel cares about

Customer Solutions
Leads and manages technical teams, including Solutions Architects and Integrations Analysts, to support customers at a multi-product SaaS company.
Process Improvement
His roles have focused on deploying internal systems to ensure operational excellence and enhance efficiency across functions.
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Career

Work history

4-2025
Director, Customer Solutions
Procurement Partners
1-2024
Senior Manager, Customer Solutions
Procurement Partners
12-2021
Sales Engineer
Procurement Partners
2-2019 - 12-2021
Training Manager, Product Manager, Release Cycle Manager
Procurement Partners
8-2017 - 12-2018
Online Trainings
National Democratic Training Committee
In the press

Media appearances

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Education
2008 - 2013
Bachelor of Music Education
Illinois State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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