Johan Gonzalez in

Johan Gonzalez

Pioneer · DISC type Sid
Site Manager at All 1 Service
📍 Plainfield, New Jersey, United States

Johan is a Site Manager with extensive experience in the BPO and contact center industries, having held leadership roles at companies like Everise and Wipro. He focuses on operational improvement and customer satisfaction, leveraging his education in Foreign Trade and International Business from Universidad ECCI to inform his strategies.

Outside of his primary career path, Johan has a unique background that includes training as a flight attendant. He appears passionate about team building and recruitment, actively encouraging his network to join his companys mission.

Unique Fact: Johan holds a certification as an "Auxiliar de Vuelo" (Flight Attendant) from the Escuela Tecnica de Aviacion King Air.

Read the full overview →
Experience
10 Years
Current Role
Site Manager
Job Level
Middle
Location
Plainfield, New Jersey, United States
Personality Overview

How Johan shows up

Dynamic But Sincere
Driven But Considerate
Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Priorities

Topics Johan cares about

BPO Operations
His career is centered on managing and leading teams within the contact center and BPO industry at companies like Everise, Wipro, and All 1 Service.
Operational Improvement
He focuses on implementing programs and strategies for the continuous improvement of operations to meet company objectives.
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Career

Work history

11-2024
Site Manager
All 1 Service
5-2024 - 11-2024
Relocation
Career Break
9-2023 - 4-2024
Client Services
Hire Horatio CX
5-2022 - 5-2023
Team Leader
Everise
9-2021 - 3-2022
Team Manager
Wipro
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2011 - 2015
Tecnologo en Comercio Exterior y Negocios Internacionales
Universidad ECCI
2012 - 2012
Diplomado
Universidad EAN
2002 - 2003
Auxiliar de Vuelo
Escuela Tecnica de Aviacion King Air
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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