John Alcock

Doer
DISC Type : sd

Senior Network Engineer at Highland Telephone Cooperative

Cleveland, Tennessee, United States

Overview

John Alcock is a highly experienced Senior Network Engineer with over 25 years in telecommunications. At Highland Telephone Cooperative, he launched the areas first 1-gig and 10-gig services. He holds a BS from Tennessee Technological University and is proficient in UNIX/FreeBSD systems and various routing protocols.

Outside of his direct role, John is an active member of the networking community. He participates in industry conferences such as NANOG and ARIN, demonstrating a commitment to professional development and connecting with peers to discuss technology and trends.

He was part of the pioneering team at EPB that brought the first residential gigabit internet service to the state of Tennessee.

Personality Overview

Risk-Accepting

Fast-paced

Strategic Planner

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Small ISP Challenges
He frequently discusses the unique struggles of small, rural ISPs, including budget mismatches with major vendors and the need for efficient, manageable operations.
Network Vendor Relations
Expresses frustration with vendors changing configuration systems, the high cost of enterprise gear, and irrelevant sales pitches for services his small NOC doesn't need.
Rural Broadband Access
Has a proven track record of launching pioneering high-speed internet services in rural Tennessee, both at his current role and with past employers.

Media Appearances

John has no verified media appearances

Work History

6-2016
Senior Network Engineer at Highland Telephone Cooperative
1-2011 - 6-2016
Network Engineer at EPB
5-2010 - 2-2011
Network Engineer at Morristown Utility Systems
10-1998 - 6-2010
Network Engineer at Charter Communications
1993 - 1996
Student Helpdesk at Tennessee Tech University

Education

1992 - 1996
BS from Tennessee Technological University

More Information

Social Presence :

Prographics :

Exp : 32 Location : Cleveland, Tennessee, United States Job Level : Mid-senior Designation : Senior Network Engineer at Highland Telephone Cooperative
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from John

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can John take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And John

Personality Compatibility


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