John is the Vice President of Compliance and Quality Control at Selene Finance LP, where he leads enterprise-wide oversight. He specializes in designing scalable Quality Control frameworks for financial services and has certifications in Governance, Risk and Compliance, and Six Sigma. Colleagues describe him as professional, dedicated, knowledgeable, and articulate.
Based in the Jacksonville, Florida area, John has pursued an Associates degree from Florida State College at Jacksonville. His professional activities include speaking on industry webinars about leveraging technology and automation in mortgage servicing. He has previously posted about selling a home in Jacksonville, indicating local community ties.
Unique fact: At Selene, his initiatives increased quality control exam volume by approximately 230% year-over-year with no headcount growth, transforming QC into a profit-protecting asset.
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